smart hands

Smart Hands & On-Site IT Support

 

Some IT issues require someone to be physically present. Our Smart Hands service provides dependable, on-site technical support for businesses that need hands-on help without maintaining full-time internal IT staff. 

Common Smart Hands Services:

  • Desktop and laptop swaps
  • Peripheral and hardware troubleshooting
  • Network equipment installation or replacement
  • Cabling, labeling, and office clean-up
  • Vendor escort and on-site coordination
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IT Projects & Implementation Services

Technology projects can quickly become disruptive if they aren’t planned and executed properly. Our IT Project Services help Austin businesses complete upgrades, moves, and technology changes smoothly and with minimal impact on daily operations.

Common IT Projects:

  • Office moves and expansions
  • Network and equipment upgrades
  • Infrastructure replacements
  • Software and system migrations
  • Technology standardization initiatives
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it projects
vcio

Virtual CIO & IT Advisory Services

 

Good technology decisions require planning, not guesswork. Our Virtual CIO (vCIO) service provides ongoing IT guidance for business owners and leadership teams who want clarity and direction without hiring a full-time IT executive.

What vCIO Services Include:

  • IT planning and roadmaps
  • Budgeting and cost guidance
  • Risk and security discussions
  • Vendor evaluation and recommendations
  • Ongoing strategic support
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Operations Manager
Austin, Texas
“Cytrix Technologies has been easy to work with from day one. When we needed help on-site, they showed up prepared and got things handled quickly.”
Managing Partner, Professional Services Firm
Austin, Texas
“We brought Cytrix in for an IT project and it went smoother than expected. Clear communication, no surprises, and everything worked when they said it would.”
Office Manager
Round Rock, Texas
“Reliable, responsive, and straightforward. Exactly what we were looking for in IT support.”